Refund policy

No-Refund Policy-He Must Increase Ministries

Effective Date: [05/27/2026]

This policy applies to all t-shirt sales made through He Must Increase Ministries, including all online and in person orders. 

No Refunds

All t-shirt sales are final. We do not offer refunds for change of mind, sizing mistakes made by the customer, color preferences, or dissatisfaction after delivery.

Order Changes & Cancellations Requests

Order changes and cancellations requests to change or cancel an order must be submitted immediately. If production has not yet begun, we may accommodate changes or cancellations and may charge a cancellation fee to cover design/processing. Orders in production or already shipped cannot be canceled.

Defects, Damage & Incorrect Items

If an item arrives damaged, defective, or materially different from the approved proof, contact us within 7 days of delivery with photos and your order number. We will review the claim and, at our discretion may offer a reprint, replacement, or store credit. We may request return of the defective item before issuing a replacement.

Exchanges

Exchanges are not guaranteed and are handled case-by-case. If approved, the customer is responsible for any additional production and shipping costs.

Shipping & Risk of Loss

Risk of loss transfers to the customer when the package is delivered to the carrier. Shipping fees are non-refundable except where required by law or in cases we determine are our error.

Dispute Resolution

For questions or disputes, contact customer service at hmi.ministries330@gmail.com. We will attempt to resolve issues in good faith.

Policy Changes

We may update this policy at any time; changes apply to orders placed after the update. The version date above indicates the current policy.